Refunds
Failed generations
If a generation fails, its credits are automatically returned to your account. A completed animation that differs from your creative intent is not a technical failure.
Payments
Paid checkout is not open during the preview. No payment information is collected by this site. The billing and cancellation terms will be shown before paid plans become available.
Need help?
For missing credits or an inaccessible output, email support@handdrawnai.com with your account email and generation ID. Never include your password or API key.